News
-
2016.12.07
News
Bellsystem24 Holdings
BELLSYSTEM24 Signs Definitive Agreement for Investing in Leading Vietnamese Contact Center Corporation "Hoa Sao"
To Support Multinational Corporations Entering the Vietnamese Market and Meet Offshore Needs BELLSYSTEM24, Inc. (Representative Director, Pr...
-
2016.11.28
News
Bellsystem24
BELLSYSTEM24 to Release New OmniChannel Connect Center Service Based on the Genesys Platform: "BellCloud for OmniChannel"
A complete package for providing a high-quality customer experience: From customer journey design to communication and platform design, and ...
-
2016.10.13
News
Bellsystem24 Holdings
BELLSYSTEM24 to Launch 50-100 Booth Cloud-Based Call Center, "Small Office," in Suburbs
To be placed in Kohnan Kohoku Center-Minami, near housing district, increasing hiring capacity BELLSYSTEM24 Holdings, Inc. (Representative D...
-
2016.10.07
News
Bellsystem24 Holdings
Investment in Solairo for BPO Business Using AI (Artificial Intelligence) Technology
ITOCHU Corporation (HQ: Minato Ward, Tokyo; President and CEO: Masahiro Okafuji; Referred to below as "ITOCHU Corporation"), BELLSYSTEM24 Ho...
-
2016.09.09
News
Bellsystem24
BELLSYSTEM24 to Use iNAGO's "Natural Conversation Solution" System to Automatically Respond to Inquiries for "Virtual Communicator" Service
Automatic answers to consumer questions that have been difficult for consumers to address on their own through FAQ BELLSYSTEM24, Inc. (Repre...
-
2016.08.10
News
Bellsystem24 Holdings
CTC and BELLSYSTEM24 Holdings Strengthen Their Cloud-Based Call Center Service Partnership
"eBellCloud" complete service for call center implementation and operations based on BELLSYSTEM24's cloud call center platform ITOCHU Techn...
-
2016.07.28
News
Bellsystem24
BELLSYSTEM24 and CTC Begin Working Together on "Smart-IVR" (Temporary Name), a New Call Center Solution That Uses a Cognitive System
BELLSYSTEM24 Holdings (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYST...
-
2016.07.13
News
Bellsystem24 Holdings
BELLSYSTEM24 Signs Exclusive Agreement with Spoken Communications, a US-based Company that Provides Cloud Call Center Solutions to Global Companies
"BellCloud Performance Manager," Call Center Performance Management Tools with Data Visualization and Various Other Features Provided BELLS...
-
2016.04.12
News
Bellsystem24
BELLSYSTEM24 to Open Three New Call Centers, Adding Up to a Total of 15,500 Booths, the Largest Call Center Footprint in the Country
BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...
-
2016.04.08
News
Bellsystem24 Holdings
HR System Revised for Limited-Term Workers, Allowing 150 People to Become Permanent Employees
New "Limited Location Employee" system started, promoting more opportunities for participation and diverse work styles With the goal of reta...
-
2016.03.28
News
Bellsystem24
BELLSYSTEM24 to Provide New Customer Support Service Based on LINE
BELLSYSTEM24 will integrate "LINE Business Connect" with its proven CRM systems, allowing for affordable and quick implementation BELLSYSTEM...