BELLSYSTEM24 and Intumit Sign a Business Collaboration Agreement

BELLSYSTEM24, Inc. (Headquarters: Minato Ward, Tokyo; Representative Director, President, CEO: Shunsuke Noda; hereinafter, "BELLSYSTEM2...

After Completing Demonstration Tests, BELLSYSTEM24 Announces Commercialization of New Format for Contact Center Operations Utilizing Generative AI Provided by Microsoft Japan and Google Cloud

BELLSYSTEM24 Inc. (Head Office: Minato-ku, Tokyo; President and CEO: Shunsuke Noda), a nationwide leading provider of contact c...

BELLSYSTEM24, TechMatrix, and Intumit to Provide "CRM Next", a New Innovative Marketing Service based on Customer Insight Analysis for the Taiwanese Market

BELLSYSTEM24,Inc. (Headquarters: Minato Ward, Tokyo; Representative Director, President, CEO: Shunsuke Noda; hereinafter, "BELLSYSTEM24...

BELLSYSTEM24 participates in RAINBOW FESTA 2021, an event to create a place to celebrate and share "sexual diversity"

Please see the PDF link below...

BELLSYSTEM24 reaches basic agreement with major South Korean contact center company "HANKOOK Corporation"

Business alliance to support multinational company needs for entering for both Japanese and Korean markets BELLSYSTEM24, Inc. (Headquarters:...

BELLSYSTEM24 begins providing new one-stop solution "Knowledge Management Solution," a service combining operation design, feature configuration, and BPO

Using Salesforce Service Cloud with an integrated CRM and AI knowledge management platform Up to 300 employees to be certified with Salesfor...

BELLSYSTEM24 puts together new Chinese language team, beginning its Chinese Contact Center Service

Responding to increasing overseas e-commerce and inbound needs BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; He...

Beginning this October, BELLSYSTEM24 will provide Benefit Station to approximately 25,000 contract employees who have been employed for more than three months

BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...

BELLSYSTEM24 completes investment toward Vietnam's "Hoa Sao" and starts its business in Vietnam

Promotes contact center service utilizing AI for companies in Vietnam and Japan BELLSYSTEM24,Inc.(Representative Director, President, CEO:Ic...

BELLSYSTEM24 begins providing interactive voice response solution utilizing IBM Watson, "BellCloud AI for IVR," jointly developed with CTC

From push-based operation with voice guidance to conversation-based service BELLSYSTEM24, Inc. (Representative Director, President, CEO: Ich...

BELLSYSTEM24 Opens New Center in Sapporo, Making for the Biggest Footprint of Contact Centers in Japan, with 31 Around the Country and 5 in Hokkaido Alone

16,200 booths, the largest number of self-owned booths in the country, with 5,600 booths in Hokkaido alone BELLSYSTEM24, Inc (Representative...

BELLSYSTEM24 and CTC to Expand Their BPO Business Through Increased Collaboration

CTC First Contact to be made into a joint subsidiary BELLSYSTEM24 Holdings, Inc (Representative Director, President, CEO: Tsuge Ichiro; Head...

CTC and BELLSYSTEM24 begin providing "Sansan uFollow" BPO service

Supporting system configuration work for invoicing by company division, user registration, and more ITOCHU Techno-Solutions Corporation (HQ:...

BELLSYSTEM24 Releases "BellCloud AI for SNS" (Temporary Name) for "LINE Customer Connect," a New Solution with IBM Watson as Provided by SoftBank

BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...

BELLSYSTEM24 to Release "BellCloud for WebRTC," a Service Package That Allows for Remote Interaction via Video-Chat, Screen-Sharing, and More

Communication with customers at the same level of flexibility as face-to-face communication, useful for higher-priced products like automobi...

BELLSYSTEM24 Starts New "BELLQuick24LCC for Bilingual" Service, Responding to Increasing Demand to Support International Tourists

A low-cost call center service provided in English, Chinese, and Korean BELLSYSTEM24, Inc (Representative Director, President, CEO: Tsuge Ic...

BELLSYSTEM24 Works with CTC to Provide "BellCloud AI for Webself," the First "BellCloud AI" Solution

New contact center strategy "Advanced CRM Platform" leaps forward BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro;...

BELLSYSTEM24 to Release New OmniChannel Connect Center Service Based on the Genesys Platform: "BellCloud for OmniChannel"

A complete package for providing a high-quality customer experience: From customer journey design to communication and platform design, and ...

BELLSYSTEM24 to Use iNAGO's "Natural Conversation Solution" System to Automatically Respond to Inquiries for "Virtual Communicator" Service

Automatic answers to consumer questions that have been difficult for consumers to address on their own through FAQ BELLSYSTEM24, Inc. (Repre...

BELLSYSTEM24 and CTC Begin Working Together on "Smart-IVR" (Temporary Name), a New Call Center Solution That Uses a Cognitive System

BELLSYSTEM24 Holdings (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYST...