News
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2017.06.14
News
Bellsystem24
BELLSYSTEM24 Opens New Center in Sapporo, Making for the Biggest Footprint of Contact Centers in Japan, with 31 Around the Country and 5 in Hokkaido Alone
16,200 booths, the largest number of self-owned booths in the country, with 5,600 booths in Hokkaido alone BELLSYSTEM24, Inc (Representative...
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2017.05.30
News
Bellsystem24
BELLSYSTEM24 and CTC to Expand Their BPO Business Through Increased Collaboration
CTC First Contact to be made into a joint subsidiary BELLSYSTEM24 Holdings, Inc (Representative Director, President, CEO: Tsuge Ichiro; Head...
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2017.05.25
News
Bellsystem24
CTC and BELLSYSTEM24 begin providing "Sansan uFollow" BPO service
Supporting system configuration work for invoicing by company division, user registration, and more ITOCHU Techno-Solutions Corporation (HQ:...
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2017.04.14
News
Bellsystem24
BELLSYSTEM24 Releases "BellCloud AI for SNS" (Temporary Name) for "LINE Customer Connect," a New Solution with IBM Watson as Provided by SoftBank
BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...
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2017.02.20
News
Bellsystem24
BELLSYSTEM24 to Release "BellCloud for WebRTC," a Service Package That Allows for Remote Interaction via Video-Chat, Screen-Sharing, and More
Communication with customers at the same level of flexibility as face-to-face communication, useful for higher-priced products like automobi...
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2017.01.27
News
Bellsystem24
BELLSYSTEM24 Starts New "BELLQuick24LCC for Bilingual" Service, Responding to Increasing Demand to Support International Tourists
A low-cost call center service provided in English, Chinese, and Korean BELLSYSTEM24, Inc (Representative Director, President, CEO: Tsuge Ic...
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2017.01.05
News
Bellsystem24
BELLSYSTEM24 Works with CTC to Provide "BellCloud AI for Webself," the First "BellCloud AI" Solution
New contact center strategy "Advanced CRM Platform" leaps forward BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro;...
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2016.11.28
News
Bellsystem24
BELLSYSTEM24 to Release New OmniChannel Connect Center Service Based on the Genesys Platform: "BellCloud for OmniChannel"
A complete package for providing a high-quality customer experience: From customer journey design to communication and platform design, and ...
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2016.09.09
News
Bellsystem24
BELLSYSTEM24 to Use iNAGO's "Natural Conversation Solution" System to Automatically Respond to Inquiries for "Virtual Communicator" Service
Automatic answers to consumer questions that have been difficult for consumers to address on their own through FAQ BELLSYSTEM24, Inc. (Repre...
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2016.07.28
News
Bellsystem24
BELLSYSTEM24 and CTC Begin Working Together on "Smart-IVR" (Temporary Name), a New Call Center Solution That Uses a Cognitive System
BELLSYSTEM24 Holdings (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYST...
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2016.04.12
News
Bellsystem24
BELLSYSTEM24 to Open Three New Call Centers, Adding Up to a Total of 15,500 Booths, the Largest Call Center Footprint in the Country
BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...
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2016.03.28
News
Bellsystem24
BELLSYSTEM24 to Provide New Customer Support Service Based on LINE
BELLSYSTEM24 will integrate "LINE Business Connect" with its proven CRM systems, allowing for affordable and quick implementation BELLSYSTEM...