BellSystem24

EVERY VOICE MATTERS.

EVERY VOICE MATTERS.

EVERY VOICE MATTERS.

GenAI Co-Creation Lab.

GenAI Co-Creation Lab.

GenAI Co-Creation Lab.

Co-Creation Lab. Website

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News

2025.07.09 News Supplementary Materials for the Financial Results for Quarter One of the Fiscal Year Ending Feb. 2026

2025.07.09 News Consolidated financial results for the Three months ended May 31, 2025

2025.05.30 News Matters Concerning Controlling Shareholders, Etc.

2025.04.23 News Notice Regarding Selection of Candidate Directors and A Substitute Audit & Supervisory Board Member

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Case Studies

Marketing BPO to build a scheme to achieve both enhanced marketing and improved productivity

Establishing a support center to fulfill customers' true needs

Quickly responds to COVID-19 mutual aid claims by implementing AI voicebot cloud service

Maximizing the results of BPO by consolidating and manualizing worker-specific operations

Reducing man-hours and maintaining customer response quality by introducing and utilizing voice recognition tools

Stable expansion of contact centers, including home-based ones, in a short period of time by implementing the cloud-based next-generation contact center system

The implementation of work-from-home contact centers to maintain stable operations during emergencies such as disasters and the COVID-19 pandemic.

Establish a hybrid operation between home and center! This page is about enabling business continuity even in the event of a natural disaster or pandemic.

The establishment of a high-quality operation under the BCP system with quality control across all centers.

Visualization of issues through BPR and demonstration experiments, and contributing to the promotion of digitization.

Improve the retention rate and customer satisfaction through engagement measures and global-standard professional team operations!

Correct response rate of 90%! Encourages customers in self-solving with a natural language processing AI search engine.

Support customer beauty and redesign the

Launches and stabilizes a new, increasingly sophisticated center in a short period of time, and evolves it along with changes in customer needs

BELLSYSTEM24 follows up on misunderstandings and troubles caused by differences in culture and customs with foreigners and provides high-quality support in multiple languages.

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