BellSystem24 received the bronze award in the PRIDE Index from the volunteer organization Work with Pride (hereafter "WwP"). The PRIDE Index established in 2016 by WwP is the first index in Japan evaluating businesses and organizations' workplace initiatives supporting LGBT and other sexual minorities (hereafter "LGBT").

BellSystem24 has made efforts to establish an environment that enables LGBT individuals to continue working for us without worries. For instance, we introduced an e-learning program in fiscal 2018 that we encouraged all employees to take to enable employees to understand the basics of LGBT issues. We directly train the employees in charge of personnel affairs at the Contact Centers to increase their understanding.