BELLSYSTEM24 begins providing interactive voice response solution utilizing IBM Watson, "BellCloud AI for IVR," jointly developed with CTC

From push-based operation with voice guidance to conversation-based service BELLSYSTEM24, Inc. (Representative Director, President, CEO: Ich...

BellSystem24 participates in Telework Day (July 24), a workstyle reform project of Ministry of Internal Affairs and Communications as a corporation certified as one of the Top Top Hundred Telework Pioneers by the ministry

BellSystem24 will participate in Telework Day, a workstyle reform campaign being promoted by the Ministry of Internal Affairs and Communicat...

BELLSYSTEM24 Opens New Center in Sapporo, Making for the Biggest Footprint of Contact Centers in Japan, with 31 Around the Country and 5 in Hokkaido Alone

16,200 booths, the largest number of self-owned booths in the country, with 5,600 booths in Hokkaido alone BELLSYSTEM24, Inc (Representative...

BELLSYSTEM24 and CTC to Expand Their BPO Business Through Increased Collaboration

CTC First Contact to be made into a joint subsidiary BELLSYSTEM24 Holdings, Inc (Representative Director, President, CEO: Tsuge Ichiro; Head...

CTC and BELLSYSTEM24 begin providing "Sansan uFollow" BPO service

Supporting system configuration work for invoicing by company division, user registration, and more ITOCHU Techno-Solutions Corporation (HQ:...

BELLSYSTEM24 Releases "BellCloud AI for SNS" (Temporary Name) for "LINE Customer Connect," a New Solution with IBM Watson as Provided by SoftBank

BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...

BellSystem24 opens Bell Kids Toyosaki Day Care, the first in-house day care for Tomigusuku and BellSystem24 at the Toyosaki Solution Center in Okinawa

BellSystem24 opened Bell Kids Toyosaki Day Care at the Toyosaki Solution Center in Tomigusuku, Okinawa on April 3, 2017. All employees of al...

BELLSYSTEM24 to Release "BellCloud for WebRTC," a Service Package That Allows for Remote Interaction via Video-Chat, Screen-Sharing, and More

Communication with customers at the same level of flexibility as face-to-face communication, useful for higher-priced products like automobi...

BELLSYSTEM24 Starts New "BELLQuick24LCC for Bilingual" Service, Responding to Increasing Demand to Support International Tourists

A low-cost call center service provided in English, Chinese, and Korean BELLSYSTEM24, Inc (Representative Director, President, CEO: Tsuge Ic...

BELLSYSTEM24 Works with CTC to Provide "BellCloud AI for Webself," the First "BellCloud AI" Solution

New contact center strategy "Advanced CRM Platform" leaps forward BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro;...

BELLSYSTEM24HD to Open "BellKids Toyosaki Day-Care" in Okinawa

The first location is in Okinawa Prefecture, where day-care needs are particularly high BELLSYSTEM24 Holdings, Inc (Representative Director,...

BELLSYSTEM24 Signs Definitive Agreement for Investing in Leading Vietnamese Contact Center Corporation "Hoa Sao"

To Support Multinational Corporations Entering the Vietnamese Market and Meet Offshore Needs BELLSYSTEM24, Inc. (Representative Director, Pr...

BELLSYSTEM24 to Release New OmniChannel Connect Center Service Based on the Genesys Platform: "BellCloud for OmniChannel"

A complete package for providing a high-quality customer experience: From customer journey design to communication and platform design, and ...

BELLSYSTEM24 to Launch 50-100 Booth Cloud-Based Call Center, "Small Office," in Suburbs

To be placed in Kohnan Kohoku Center-Minami, near housing district, increasing hiring capacity BELLSYSTEM24 Holdings, Inc. (Representative D...

Investment in Solairo for BPO Business Using AI (Artificial Intelligence) Technology

ITOCHU Corporation (HQ: Minato Ward, Tokyo; President and CEO: Masahiro Okafuji; Referred to below as "ITOCHU Corporation"), BELLSYSTEM24 Ho...

BELLSYSTEM24 to Use iNAGO's "Natural Conversation Solution" System to Automatically Respond to Inquiries for "Virtual Communicator" Service

Automatic answers to consumer questions that have been difficult for consumers to address on their own through FAQ BELLSYSTEM24, Inc. (Repre...

CTC and BELLSYSTEM24 Holdings Strengthen Their Cloud-Based Call Center Service Partnership

"eBellCloud" complete service for call center implementation and operations based on BELLSYSTEM24's cloud call center platform ITOCHU Techn...

BELLSYSTEM24 and CTC Begin Working Together on "Smart-IVR" (Temporary Name), a New Call Center Solution That Uses a Cognitive System

BELLSYSTEM24 Holdings (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYST...

BELLSYSTEM24 Signs Exclusive Agreement with Spoken Communications, a US-based Company that Provides Cloud Call Center Solutions to Global Companies

"BellCloud Performance Manager," Call Center Performance Management Tools with Data Visualization and Various Other Features Provided BELLS...

BELLSYSTEM24 to Open Three New Call Centers, Adding Up to a Total of 15,500 Booths, the Largest Call Center Footprint in the Country

BELLSYSTEM24, Inc. (Representative Director, President, CEO: Tsuge Ichiro; Headquarters: Chuo Ward, Tokyo; Referred to below as "BELLSYSTEM2...