BELLSYSTEM24 and Vietnam Subsidiary BSV Sign Human Resource Development Partnership with Polytechnic CollegeBELLSYSTEM24 and Vietnam Subsidiary BSV Sign Human Resource Development Partnership with Polytechnic College
BELLSYSTEM24, Inc. (Head Office: Minato-ku, Tokyo; President, CEO: Hiroshi Kajiwara; hereinafter "the Company")
announced that its subsidiary, BELLSYSTEM24 VIETNAM Inc. (Head Office: Hanoi; President: Takayuki Hirano;
hereinafter "BSV"), signed a Memorandum of Understanding (MOU) on Strategic Collaboration in Human Resource
Development with Polytechnic College in Vietnam on Friday, June 6, 2025. A signing ceremony was held to
commemorate the occasion.
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Through this partnership, the two parties will strengthen collaboration to improve the quality of vocational
education and support student employment, with the aim of fostering talent that meets the needs of both domestic
and global labor markets.
Established in Hanoi in 2009, Polytechnic College places a strong emphasis on practical vocational training. The College offers specialized programs in information systems, mechanical engineering, and electrical engineering.
BSV focuses on Vietnam's growth industries, including telecommunications, finance, and e-commerce, while also developing and employing hundreds of Japanese-speaking professionals to support offshore operations, especially for Japanese clients.
Through this partnership, BSV will host interns from Polytechnic College, providing opportunities to improve
their language proficiency and practical skills by working in a professional contact center environment and
gaining firsthand experience with advanced technologies.
Specifically, the collaboration will include internship programs, software skills training, and recruitment
activities. Beyond the classroom, the two parties will also work together to expand learning opportunities
through job fairs for graduating students, workshops for students, and tours of BSV's contact center. These
programs aim to cultivate highly skilled professionals with both expertise and practical capabilities--talent
that can succeed not only in Japan and Vietnam but also on the global stage. BSV aims to accept 100 interns
annually through this initiative.
Looking ahead, the BELLSYSTEM24 Group will continue to create more stable employment opportunities and foster highly skilled talent in Vietnam and other overseas locations, thereby contributing to the development of a sustainable society.
About BELLSYSTEM24 VIETNAM
Corporate website: https://bell24vietnam.vn/
BELLSYSTEM24 VIETNAM Inc. has contributed both to community development and to enhancing corporate value
as a pioneer in contact center and BPO services in Vietnam. Today, with about 3,000 employees across 10
sites nationwide, the company provides the infrastructure and services that connect Japan and other
international clients with Vietnamese businesses.
Leveraging our strengths in a hybrid service model that combines Japanese-quality operational know-how
with Vietnam's highly skilled workforce, BSV delivers attentive and flexible services tailored to each
customer. Its wide-ranging services include multi-channel contact center operations (via telephone,
online chat, email, and social media channels), data entry, AI training data development, surveys, RPA
support, and more. These services have been introduced across diverse industries, including
telecommunications, e-commerce, finance, education, tourism, and automotive, supporting further growth
for client companies.